Our Approach

Our Vision

Thalamos’ vision is to deliver a digital care pathway for mental health.

Our Immediate Mission

Digitise the Mental Health Act. All pathways. All users.

Every user type named in the Mental Health Act (MHA) can complete any mental health act form required wherever they are and on any device.

We are a for-purpose, for-profit company

Thalamos is improving MHA outcomes for individuals; enabling an end-to-end acute care pathway which is swifter, simpler and safer.

Thalamos is developed through personal lived experience, focus group research, clinical safety experts and consultation with our advisor and steering groups. We never add a product or feature without running it past our team of experts, including Thalamos’ Chief Safety Officer and Personal Lived Experience Consultant. The fundamental question we always ask is: how will this affect the service user?


15 hours

Thalamos has helped to reduce average access to care times from 7 days to 15 hours


unlawful detentions in England between 2016 and 2019


of MHA forms are received and actioned within 2 hours on Thalamos

What does a digital MHA look like?

A digital Mental Health Act (MHA) is a digital pathway, not just digital forms. It is not just about getting people into hospital, but getting them out the other side again, and avoiding readmission.

We believe a digital MHA can help deliver on the four key recommendations of the MHA Review (December 2018):

  • Choice and autonomy
  • Least restriction
  • Therapeutic benefit
  • The person as an individual

We strive to reflect the work of the review in everything that we do.

Thalamos devices

We are committed to changing the outcome for mental health patients

When we started Thalamos we knew relatively little about the Mental Health Act. We have listened and worked with our peers to make marked care improvements and shape the process for current and future generations.

We have even helped change the law

In December 2020, legislation changed to expressly support doctors and social workers to complete MHA forms digitally and send via email (rather than by post, fax, car, on-foot) when managing the admission, and treatment of a patient.

Within the explanatory memorandum, released by the Department of Health and Social Care, they stated:

“These changes are being made because developments in information technology allow for integrated and secure information systems in the NHS, which serve patients by keeping relevant clinical information about them so that services can respond to the needs of patients quickly and appropriately. Such systems have the potential in this case to help professionals follow the requirements of the Act in ways that do not use their time unnecessarily, for example by waiting to receive signed paper forms.”

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